Trust is a combination of the value that others perceive in you, and their willingness to harmonize with and accept your advice to help them succeed. Trust is people seeking and taking your advice both as a counselor and a confidante -- someone who trusts you to a point where they call at some critical stage because they know you are THE ONE who can help them in a way that others cannot.
But how do you develop trust? Follow the advice of Jeffrey Gitomer, bestselling author of the Little Books, which have now sold more than two million copies worldwide. I highly recommend reading his "Little Teal Book of Trust."
From the Back Cover of "Little Teal Book of Trust"...
Trust is the basis for ALL relationships.
This book will help you:
Tell the truth. This is the number one element of trust AND relationships.
Do what you say you will do. This is a test for being trustworthy and reliable.
Communicate in a timely manner. This shows you are responsible, on top of it, and that you care.
Bring value beyond your product or service. What you do to help others be more successful is a true reflection of your character.
Be on time. Being on time shows you respect the other person's time.
Be friendly. Smiling people are the gateway to open communication.
Be sincere. This can only come from belief in what you do, loving what you do, and caring for others.
Show and say genuine thanks. Be grateful for the opportunity to be of service.
Be consistent. I believe this element of trust is the most difficult to master because it combines all the other elements.
Give trust. You become trustworthy by giving trust.
All of the above, when practiced regularly, will help build and sustain trust in all of your relationships, work, and personal.
Have a great day!
Andy Robinson
Executive Coach
239-285-5575 | Andy@AndyRobinson.Coach
"Helping high-performing CEO's, executives, and business leaders maximize their influence and impact."
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