How to Close the "Execution Gap"
Explanation gaps lead to execution gaps. Almost all performance issues can be prevented or mitigated when clear expectations are established up front to those accountable for execution.
Failure to take the time to establish clarity upfront will almost always require you to spend extra time on the back end re-clarifying expectations. You ultimately save time for yourself and for those responsible for execution when you invest the time upfront to communicate clear, unambiguous expectations.
Always, always communicate the “Three W’s” to team members accountable for execution:
What - The desired outcome you are looking for. Be specific and ensure the outcome is measurable and/or clearly described (paint the picture of success)
Who - The person accountable for the desired outcome
When - The due date and time that you expect the desired outcome to be achieved
How clearly do you define what you expect from your team members?
Andy Robinson, Executive Coach
"Helping CEO's and executives maximize their influence and impact."